Terms of Service

Effective Date: 3/1/25

The following sets forth Game Changers Entertainment’s Terms of Service applicable to your booking of our gaming trailer and the interactive video game activities made available in the gaming trailer on the day of your party/event.

1.     Our Florida Service Areas

  • Golden Gate

  • Naples

  • Bonita Springs

  • Estero

  • Cape Coral

  • Fort Myers

A fuel service fee will be charged for delivery of the gaming trailer that is over 20 miles from 34135.

2.     Booking, Reservation Deposit and Payment Terms

  • Bookings for parties and corporate events must be made at least 72 hours in advance of the day of the party or corporate event.

  • Parties: a 20% non-refundable reservation deposit is required to secure your booking date at the time of booking. The 80% remaining balance is due no later than 48 hours prior to the day of the party. We reserve the right to cancel your scheduled party if you fail to pay the remaining balance at least 48 hours prior to your party date.  

  • Corporate Events: a $200 non-refundable reservation deposit is required to secure your booking date at the time of booking. The remaining balance is due no later than 48 hours prior to the day of the corporate event. We reserve the right to cancel your scheduled corporate event if you fail to pay the remaining balance at least 48 hours before your event date.  

3.     Rental Durations

  • Minimum rental period: 2 hours

  • Maximum rental period for parties: 8 hours

  • Maximum rental period for corporate events: 12 hours 

  • Additional hours are available at prorated rates. Please contact our Customer Service by phone at 239-293-0006, available 7 days a week from 8:00 a.m. to 8:00 p.m. EST (excluding U.S. federal holidays), or by email to info@gamechangersentertainment.com

4.     Liability Waivers

  • Customer and each of Customer’s adult guests must complete and sign the Game Changers Entertainment Liability Waiver, available here www.gamechangersentertainment.com.

  • For guests that are under 18 years old, the parent/legal guardian must read, complete and sign this Liability Waiver in addition to our Notice to the Minor’s Child Natural Guardian, available here www.gamechangersentertainment.com.  Children under 5 years old are not allowed.

5.     Set Up Time and Site Requirements

  • Be There 15 Minutes Early: Customer must be present at the scheduled location at least 15 minutes before the start time so that we can set up. 

  • Required Parking Space: Customer’s scheduled location must have an allotted 60 feet for the gaming trailer to park that is free of hazards and foot traffic. To avoid damage to Customer’s property and/or the gaming trailer, we reserve the right to refuse to pull the gaming trailer onto Customer’s property. Any delays caused by clearing space for the gaming trailer will not prevent us from leaving at the conclusion of Customer’s scheduled time.

  • Obtain Required Permits: Customer is responsible for obtaining all necessary permits, including, but not limited to, parking permits, before the day of the party/event. Customer is responsible for any and all fines, penalties, fees and/or other consequences resulting from Customer’s failure to obtain any necessary permits. There will be no refunds if the party/event is shut down due to Customer’s failure to obtain any required permit(s).

  • Internet Use: While not anticipated, in the event our internet service becomes unavailable, Game Changers may request permission to use the Customer’s internet connection for the party/event. 

6.     Cancellation Policy

Customer understands that reserved dates and times reserved are in short supply. As such, Customer acknowledges and agrees that if Customer cancels within 14 calendar days of Customer’s scheduled party/event date or if Customer is a no show on the date of the party/event, the full remaining balance of the invoice will become immediately due and owed by Customer. 

7.     Weather Policy

  • Delivery and use of the gaming trailer will be provided during light rain.

  • Lightning, unsafe rainstorms, or other unsafe weather conditions will result in immediate shutdown with no refunds.

  • We reserve the right to reschedule Customer’s party/event due to unsafe weather conditions (e.g., hurricanes, tornadoes, flooding, high winds, unsafe roads, etc.), including severe weather warnings. No refunds will be issued for rescheduling due to unsafe weather conditions or unsafe weather warnings. Forecasts of unsafe weather conditions is not an exception to our cancellation policy.

8.     Additional Customer Responsibilities and Rules

  • Ensure Host of the party/event is 18 years or older. 

  • Provide accurate location information.

  • If any participants are minors, ensure Host has adequate adult supervision or sitting services. Game Changers does not offer or provide these services. 

  • No food or beverage is allowed in the gaming trailer.

  • No alcohol or drugs allowed in the gaming trailer.

  • No backpacks are allowed in the gaming trailer.

  • No vaping or smoking in the gaming trailer.

  • Removal of gaming consoles, remotes and others equipment outside the gaming trailer is prohibited.

  • Maintain reasonable noise levels.

  • Report any game or gaming equipment issues immediately.

9.     Alcohol Policy

Game Changers does not provide alcohol or any alcohol-related services for any party or event. While the host of a party/event is permitted to serve alcohol, Customer assumes full responsibility for ensuring the host does all of the following:

1.     Verifying the age of all participants before serving or allowing access to alcohol – no exceptions.  

2.     Ensuring alcohol is served and consumed in accordance with all applicable state and local laws.

3.     Maintaining a safe and controlled environment throughout the duration of the party/event.

4.     Preventing disruptive behavior that could compromise the safety of participants or the equipment or gaming trailer of Game Changers.

5.     Ensuring alcohol consumption remains outside of the gaming trailer at all times.

As Game Changers’ primary concern is the safety of all participants and the protection of our staff, gaming equipment and gaming trailer, Game Changers reserves the right, in our sole and absolute discretion, to immediately suspend or terminate a party or event, without any refund obligation, for any one or more of the following:

  • Alcohol is discovered being consumed inside the gaming trailer

  • The environment becomes unsafe or uncontrollable

  • Participants exhibit aggressive or dangerous behavior

  • The host fails to maintain proper supervision of alcohol consumption

  • Any applicable laws regarding alcohol consumption are violated

By booking a party or event, Customer authorizes Game Changers staff to:

  • Assess the safety of the environment at any time

  • Request immediate correction of any safety concerns

  • End the party or event early, without any refund obligation, if any of the following safety concerns are not immediately corrected after one (1) warning:

    • Continued alcohol consumption inside the gaming trailer

    • Failure to prevent intoxicated individuals from entering the gaming trailer

    • Failure to maintain order and prevent aggressive physical or verbal behavior

    • Failure to address rowdy or disruptive behavior

    • Any violation of our Zero Tolerance Drug Policy set forth in the below Section 10 (no warning required)

Customer is solely responsible for ensuring the host of the party/event ensures that all participants comply with this Alcohol Policy.

This policy is non-negotiable and will be strictly enforced.

10.  Zero Tolerance Drug Policy

Game Changers maintains a strict zero-tolerance policy regarding narcotic drugs and illegal substances. Any presence or use of narcotic drugs or illegal substances in or around the gaming trailer is strictly prohibited. This prohibition applies to the host, all event participants, guests, and any persons in the close vicinity of our gaming trailer. The discovery of any narcotic drugs or illegal substances will result in the following:

·        Immediate termination of the event without refund

·        Immediate notification to appropriate authorities if required by law

·        Permanent ban from future bookings of our services

Customer is fully responsible for ensuring the host of the party/event ensures that all participants comply with this zero-tolerance drug policy.

This policy is non-negotiable and will be strictly enforced.

11.  Liability and Indemnity

By booking a party or event, Customer expressly acknowledges and agrees to indemnify and hold harmless Game Changers, its owners, employees, contractors, and representatives from any and all claims, damages, losses, costs, and/or expenses (including reasonable attorneys’ fees) of every kind and nature arising from or relating to alcohol-related incidents at the party/event and/or violation(s) of our Zero Tolerance Drug Policy.

12.  Merchandise Sales are Final - No Refunds or Exchanges

We will make every reasonable effort to deliver party merchandise before the day of Customer’s scheduled party/event. For party packages booked less than 14 calendar days before the party/event day, Customer acknowledges and understands that merchandise may arrive after the day of the party/event. All merchandise sales are final. No returns or exchanges are offered.

13.  Changes to Terms of Service

Game Changers reserves the right to change these Terms of Service at any time, from time to time. We will post all changes on this page. The updated Terms of Service will be effective as of the date it is posted.

14.   Questions

If you have any questions about these Terms of Service, please contact Customer Service by calling 239-293-0006 available 7 days a week from 8:00 a.m. to 8:00 p.m. EST (excluding U.S. federal holidays), or by sending an email to info@gamechangersentertainment.com.